School of Dental Medicine (SDM) EHR Virtual Application not performing as expected

Incident Report for UNLV

Resolved

This incident has been resolved.
Posted Jun 16, 2026 - 16:13 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 10, 2026 - 07:48 PDT

Identified

Connections to the Axium virtual application through the Horizon thick client are not performing as expected. Users may experience lag when attempting to log into the application. Users may experience lag when attempting to log into the client.

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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
Posted Jun 01, 2026 - 13:49 PDT
This incident affected: Applications.
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